Hair Salon Cambridge

Cancellation Policy

We are always delighted to welcome you at UBU Hair + Body and your business is greatly appreciated.

A 48 hour advance cancellation is appreciated on all salon and spa reservations. To avoid being charged 50% of the fee for your scheduled reservation we will require 24 hours notice.  A 50% service charge will apply to all missed reservations and all reservations cancelled within 24 hours. Although  we sympathize with illness and family emergencies, we cannot be responsible for any last minute cancellations or “no shows”.  Unfortunately, exceptions to this policy are not permitted.  As a courtesy, we will continue to confirm your appointments 48 hours in advance. Please advise us if you would like your reservations confirmed by email or text and that these are updated. We hope that our guests understand that our time, like yours, is valuable and with too many reschedules and no show our business suffers. Thank you, for your understanding. Late Arrival Policy To ensure the promptness of all reservations, we reserve the right to reschedule any reservation that is 15 mins late or later to another convenient time. Weddings/Special Events We require a 50% deposit of the total, to hold the reservations prior to the wedding or event date. The remaining balance may be paid on the day of the event.

Late Arrival Policy

To ensure the promptness of all reservations, we reserve the right to reschedule any reservation that is 15 mins late or later to another convenient time.

Weddings/Special Events

We require a 50% deposit of the total, to hold the reservations prior to the wedding or event date.

The remaining balance may be paid on the day of the event.